Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Lucky Star Casino, we believe that online gaming should be an enjoyable form of entertainment only. It should never be viewed as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Remember: The house always has a mathematical advantage. Only wager money you can afford to lose.
Age Verification
Lucky Star Casino is strictly for individuals aged 18 years or older, or the legal age of majority in your jurisdiction as per Indian law. We are committed to preventing underage gambling.
By accessing our platform, you confirm that you are of legal age to gamble in your region. We reserve the right to request verification documents at any time.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to recover lost money
- Gambling with money needed for essential expenses (food, rent, bills)
- Hiding gambling activities or lying about time and money spent gambling
- Gambling longer or with larger amounts than intended
- Feeling anxious or irritable when unable to gamble
- Borrowing money to gamble or pay off gambling debts
- Neglecting work, family, or social responsibilities due to gambling
- Unsuccessful attempts to reduce or stop gambling
- Using gambling as an escape from stress, anxiety, or depression
- Friends or family expressing concern about your gambling habits
Self-Help Tools & Responsible Gambling Features
Lucky Star Casino provides tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a session
- Reality Checks: Receive periodic reminders of your session duration and money spent
- Time-Out/Break: Temporarily suspend your account for a period you choose (24 hours to several weeks)
- Self-Exclusion: Permanently or temporarily exclude yourself from the platform if you feel your gambling is out of control
- Account Closure: Request permanent closure of your account
To access these tools, visit your account settings or contact our customer support team.
Support Organizations & Resources
If you or someone you know needs help with problem gambling, please reach out to the following organizations:
India
- All India Gaming Federation (AIGF): Industry association promoting responsible gaming practices
- AASRA (Association for Social & Rehabilitation with AIDS): Provides mental health support and counseling services
- iCall: Mental health support helpline — 9152987821 (24/7, toll-free)
- Vandrevala Foundation: Mental health support — 9999666555
International Resources
- GamCare (UK): www.gamcare.org.uk
- GamStop (UK Self-Exclusion): www.gamstop.co.uk
- Gambling Help Online (Australia): www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada): www.responsiblegambling.org
- National Council on Problem Gambling (USA): www.ncpgambling.org
These organizations offer free, confidential support, counseling, and treatment options.
Take Action Today
If you believe you have a problem with gambling, seek help immediately. There is no shame in reaching out to support services. Recovery is possible, and professional help is available.
Contact our customer support team to access self-exclusion or account closure options:
Email: support@ritukumari.in | Phone: Available during business hours
Your well-being is our priority. Gamble responsibly.